Contact Dawson-Macdonald Co., Inc.

Our Sales and Customer Service Offices, Service & Maintenance Department, Demo & Test Lab, Pick-Up Counter, and Administrative Offices are all available Monday thru Friday 08:00am to 05:00pm.

Contact Us

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Dawson-Macdonald Co., Inc.
845 Woburn St.
Wilmington, MA 01887
Driving Directions

Toll Free: (800) 556-4456
Phone: (978) 988-8034
Fax: (978) 657-8740
Email: info@dawson-macdonald.com
Website: www.dawson-macdonald.com

Our Territory Managers by Area

Dawson-Macdonald Co. Territory Map

 

Mark Hanna: (978) 764-0694

Tom Senter: (207) 710-4100

Frank Danca: (978) 764-2877

Roger Monfette: (978) 204-0173

 

Frequently Asked Questions

Can I get both abrasives and equipment from Dawson-Macdonald Co.?
Yes, please see our extensive list of both under Products Distributed.

Can Dawson-Macdonald Co. provide spare and/or replacement parts?
Yes, we stock almost any spare or replacement part you’ll need for any equipment we sell.

Can I order parts for discontinued equipment?
Yes, we may even have the part you need in stock. Inquire with our Customer Service Department.

My parts supplier has gone out of business; can I purchase replacement parts and service from Dawson-Macdonald Co.?
Yes, you need not have purchased your equipment from us. We can service most equipment and our Service Department is factory-trained and certified on most popular and not-so-popular equipment lines.

Can I pick up parts or abrasives directly from Dawson-Macdonald Co.?
Yes, our sales counter and service center are open Monday thru Friday 8 am to 5 pm.

Can Dawson-Macdonald Co. arrange for delivery?
We ship via UPS, FEDEX, and common carrier. If you have a preferred carrier, let us know and our Shipping Department will be happy to contact them when your order is ready.

How do I place an order?
Either by telephone, mail, fax, or email to our Customer Service Department.

Who is the Territory Manager for my area?
While our in-house Customer Service Department is always available to assist, please see the Territory Managers by Area map above.

Does Dawson-Macdonald Co. accept credit cards?
Yes, we accept Discover, MasterCard, Visa, and American Express.

Does Dawson-Macdonald Co accept purchase orders?
Yes, for customers with established credit terms.

How do I open an account with Dawson-Macdonald Co.?
If you would like to be considered for credit terms, please complete our Credit Application (PDF – 22.4KB) and then fax back to the attention of our Accounting Department.